Interview with the organizer of joint purchases: that, where, when and how much

When there was an idea to interview the organizer of joint purchases, I for some reason thought at once of it. Anastasia is mother having many children, it is always polite and patient, the organizer with an experience.
Looking at how promptly Nastya began the activity on Delayempokupki. ru., I had no doubts - it that person from whom I would like to get more information "from life of an org".

- Nastya, good afternoon! Tell a little about yourself to our readers. How did you decide to be engaged in joint purchases?

- In 2011 before New Year's holidays, deeply pregnant, I puzzled the whole month as we will live further... Because, having gone on maternity leave, I lost quite good salary. The husband received normally, but it was not enough... We decided that he will go to work to taxi service. The whole month I almost did not see the husband... In the afternoon at the main work, night in the taxi, etc. All days off one with the daughter: pregnant woman, hard...
Thanks Stranemam, there I sat for day somehow to distract... Just, at this particular time, the group of the joint venture appeared
- Joint Purchases in Stranemam. In the joint venture - I understood nothing at all, and did not know that it and as it.
And before it I "was bought" in RIO given for the son in Ivashka. Looked at the website, spread out things, photographed, wrote post-poll - whether it is necessary? There were many persons interested. I quickened... Went on firm. Specified all nuances.
Two days I wrote rules for the first purchase, now I remember how I worried, considered each detail, each condition... As a result many letters turned out. But, everything was registered.
As now I remember. 5 people took part in purchase.
07.01. - opened;
16.01. - put in order the first parcels... also opened the second purchase;
18.01. - went to give birth to the sonny.
Then, in maternity hospital, collected orders (tables were not), in a notebook wrote down everything.
The doctor comes, and there mummy sits at a table, around a piece of paper, the laptop, the son on a breast, and mother writes something. Now it is ridiculous, and then I conducted all accounts department in notebooks.
Left maternity hospital and rushed...

- I suspect that was hard for you. Today an experience of the organizer at you more than four years. Whether everything purchases were successful? Or there were also failures?

- No, it was normal. On the contrary, it was interesting, with passion, so to speak. Whether everything purchases were successful? 98% successful. To me it is simpler, I live in the textile city - 95% of all firms from Ivanovo. There is no shopping mall of expenses. There are no long terms of collecting and delivery.
Other 2% are firms which opened as an experiment (will go / will not go). And the Ivanovo textiles are in demand for people. It so far very much pleases.
Whether there were failures? Yes happened. Opened purchase on children's Odis outerwear. Orders collected about 150 thousand rubles. All paid.
We the order for firm, and our account from 150 thousand rubles on 25 thousand rubles (the rest is unavailable and will not be). I for the first time then had it. Very much was upset... Decided not to bother and just to return all money of BONDS. Purchase was closed.


- Offensively when so it turns out... Nastya, and you can tell our users about what relation at you with your buyers? Communication with Procurement participants takes place how in shop - it is dry and short, or after all you somehow cherish the buyers, and value each client? Do you have some motto for your purchases? I know what at you is taken place by gift actions for buyers how it occurs?

- There was such moment (somewhere in a year after work ORGOM) when all and all enraged me. I could "bellow" supposedly read rules, there everything is written (on simple and elementary questions).
It is, probably, such turning point when you come to understanding that first of all it is necessary for you. Yes, you already know everything and for 98% there are answers in a purchase subject, but this person came for the first time, and it is not difficult to repeat it once again at all and to help the person with the choice.
Also over time you become a few psychologist, and you already feel on correspondence with the person what he and as it is better to communicate with it. I think, this experience comes only with operating time to the joint venture.
Then began to notice that from such communication people come again and again, recommend you, etc. From it the feeling of self-satisfaction with and the work in general appears.
Motto? Did not think over it. The basic is, of course, a speed. I perfectly understand the person who translated a money for goods which will receive not soon and as (having really paid) it, there is a wish to receive already at once (as in shop).
There were moments when I tried to send quicker everything, but then and there are "jambs", something did not report, not there sent, etc.
Very often I twist a phrase in the head: "Quickly - it is good. But, the main thing that "quality" did not suffer! Therefore as you try quickly as in shop it is impossible...
Yes, I very much like to hold draws for BONDS. You see how the person rejoices - sincerely, with all the heart, and most it becomes very pleasant.
Also I quite often put mini-gifts in a parcel. A trifle and as it is pleasant when you receive a parcel not only that at last the thing came, so also with a present.

- Interestingly. And how you consider what success of purchase depends on? Personally for you how for the organizer, the joint ventures are a hobby, or after all some kind of work, how seriously you treat the purchases? What it would be desirable to change?

- Well, most important and the first is a need of these goods + its price. The second - attention. The shopaholism was not cancelled, and from there are a lot of psychological moments... For some it as "outlet".
Sometimes you come into some purchases (very often to the brand new organizer and not only), everything is very cold, somehow sharply... or, for example, there is not enough attention, so there and OUSE not so much they also do not come then there... The atmosphere of purchase a lot of things means.
Joint purchases for me - work! And as it is necessary to work with many firms, already also you begin to understand their personal charter. At someone it is visible at once and it is clear - firm serious. Everything is strict. And somewhere obvious "dealer" uncle Vasya sits and, something tries to sell.

The conversation was conducted by Natalia Sebastiani